General FAQs
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Yes, you will get wet. Even if you don’t flip, you will get wet from getting in and out of your boat, and from paddle drip.
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Our trips are self-guided. Guides are available for Rio and Boho trips with notice and for a fee.
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The water is released from a lake and is not cold. It is often in the mid-seventies and a little cooler in the spring.
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The water is anywhere from 6 inches to 10 feet deep….most flip in the shallows.
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You will see wildlife such as turtles, wild ducks, osprey, egrets, herons and river otters.
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There are plenty of places to pull over and swim, picnic, and fish. Please do not use or disturb any of the homeowner’s umbrellas or chairs.
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There are no bars or services on the river.
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You should wear shoes that attach to your feet such as sandals, water shoes or tennis shoes.
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You should have a dry set of clothes in the car for when you get back.
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Unfortunately no, we do not allow tubes.
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We take dogs. If your dog is over 50 lbs. you may not want to as they may be uncomfortable. They must respond to voice command.
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We have pet vests to loan. First come first serve.
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We loan dry bags, coolers, net bag for garbage, and zip lock bags. We also give you free sunglass straps and hair ties. We provide all the tie downs for your gear!
Plan Your Trip to Healdsburg
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Alexander Valley Campground, 707-431-1453, www.alexandervalleycampground.com
Casini Ranch, 707-865-2255, www.casiniranch.com
Cloverdale KOA, 800-368-4558, www.winecountrykoa.com
Duncan’s Mills Club, 707-865-2024, www.duncansmillscamp.com
Dutcher Creek, 707-894-4829, www.winecountryrv.net
Johnson Beach, 707-869-2022, www.johnsonsbeach.com
Lake Sonoma, 877-444-6777, www.reserveamerica.com
Mirabel Park, 707-877-2383, www.russianrivertravel.com -
Best Western Dry Creek Inn
Farmhouse Inn & Restaurant
Haydon Street Inn
Healdsburg Country Gardens Lodging
Healdsburg Inn
Hotel Healdsburg
Madrona Manor
L & M Motel
Redwood Tree House -
Healdsburg Vino Tours, 404-843-6701www.healdsburgvinotours.com
Healdsburg Wine Tour, info@healdsburgwinetour.com -
Waggin’ Tails (Doggie Day Care), 707-576-1378 or 707-569-9425
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Great Russian River Race
Lake Sonoma
River Rock Casino
Sonoma Outfitters
Wine Country Bikes -
Russian Riverkeeper
Sonoma County Regional Parks
Stewards of the Coast and Redwoods
Cancellation Policies
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As you plan your trip, we think it’s important for you to be educated about River’s Edge policies and procedures. That’s why we encourage you to read our cancellation policy. We want you to understand your rights and privileges as a River’s Edge guest. If you have any questions regarding our policies, contact us during business hours at: (707) 433-7247.
The Basics:From the time you place your initial reservation through the time of your trip departure, River’s Edge holds space for you and your group on that specific trip date. Once your reservation is confirmed by receipt of payment, we consider you booked for that trip. At that time, we begin making costly pre-trip preparations for your river adventure and also turn away other potential clients in order to reserve your space. Obviously, cancellations at this point cost the company quite a bit of money. This is why we must enforce our cancellation policy.
We reserve the right to alter or cancel a trip without prior notice due to conditions beyond our control or in the best interest and safety of the trip. We do not allow visibly pregnant women or children under the age of 4 to paddle. We reserve the right to refuse services to anyone under the influence of drugs or alcohol and no refunds will be made. All participants must sign a Waiver and Release of Liability form. Presenting any form of payment constitutes acceptance of the Reservation, Cancellation and Refund Policy.
The Bottom Line:50% deposit is required to guarantee your reservation unless a payment plan has been arranged. There are no refunds. If you must cancel your trip, you may receive credit towards a future River’s Edge Trip under the following conditions:
Gourmet Brunch Tour: If your party or any individual in your party cancels at least 72 hours prior to your scheduled trip date you will be issued full credit of your deposit towards a future River’s Edge Trip. However, taxes and fees are non-refundable.
There are NO REFUNDS. If you must cancel your trip, you may receive credit towards a future River’s Edge Trip.
Self-Guided Trips: If your party or any individual in your party cancels at least 24 hours prior to your scheduled trip date you will be issued full credit towards a future River’s Edge Trip. However, taxes and fees are non-refundable.
Cancellations occurring on the day of your trip are not eligible for any trip credit. Most reservations may be transferred to a qualified person substituted by you for your space. No credit will be given to no-shows. Most reservations may be transferred to a qualified person substituted by you for your space. There are no refunds.
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One hundred percent of your trip total is usually due at the time you make your reservation to secure space on a trip. If other arrangements have been made with our office that includes established payment deadlines, and the deadlines are missed, River’s Edge reserves the right to cancel said reservation and retaining a 25% service fee. Please contact River’s Edge if a situation arises that prevents you from adhering to a payment due date.Cancellations by River’s Edge due to insufficient reservations, weather, water flow, or safety considerations may occur. We will refund only the trip fees for the portion of the trip not completed.
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All participants are required to sign our Adult Liability Release form. Please take time to read the form and make yourself familiar with it before signing. River’s Edge reserves the right to refuse service to any individual refusing to sign our Adult Liability Release or who is deemed unsafe to participate by the trip guide or lead instructor. You will forfeit your right to a refund! A copy of the text is available upon request.
Full fare for your trip is usually due at the time you make your reservation to secure space on a trip. If other arrangements have been made with our office that includes established payment deadlines, and the deadlines are missed, River’s Edge reserves the right to cancel a reservation. Please call if a situation arises that prevents you from adhering to a due date.
Cancellations by River’s Edge due to insufficient reservations, weather, water flow, or safety considerations may occur. We will refund only the trip fees for the portion of the trip not completed.
Children:
A Minor Liability Release form must be signed by the parent or guardian of any participant who is under 18 years of age and not accompanied by a parent or guardian. To obtain a permission form or the form’s text, please contact our office prior to trip departure.
Medical Care and Rescue Costs are the participant’s responsibility.
We reserve the right to relocate or change boat size, number of guests per craft, and length of trip due to abnormal river flow and conditions.
We reserve the right to refuse service to anyone judged to be under the influence of drugs or alcohol, and no refunds will be offered.